Contact Us

Not Open to the Public, We Are Moving!

Moving Hours

We are keeping our normal hours of operation (posted below) for Internet sales while we move to our new retail location. We ask that customers hold their appointments until the move is complete.

Hours of Operation

Monday - Friday: 9:00 am - 5:00 pm PST (Pacific Standard Time)

Saturday and Sunday: Closed

Please Call Ahead for Appointment

Mailing Address & Shipping Address

Please Call for Mailing and Shipping Address:
Phone: 702-597-0147
Fax: 702-875-4012

Customer Support

We prefer to speak directly to our customers on the phone rather than communicating via email.

If you have questions concerning custom orders, product sales, or to schedule an appointment to visit our custom workshop, please contact us at 702-875-4552 during our posted hours of operation.

Parts Department & Repair Assistance

To order replacement parts please call us at 702-875-4552. Our parts department & repair assistance business hours are 9am - 5pm Pacific Time. Saturday 10:00am - 2:00pm.

Email

In a typical day we receive hundreds of emails from around the world. We are often backlogged and we strongly encourage you to call us instead. We understand that calling might not be possible, so we do have email contacts listed below. Please make sure you email the correct person, and please allow 2 business days for a response. We thank you for your time and look forward to serving you.

Guitar Sales

Contact Scott for all guitar sales.

ergscott@gmail.com

Parts and Repairs

Contact Bob for all parts and repairs.

ergbob@gmail.com

Shipping

Contact Scott for tracking information ONLY.

ergscott@gmail.com

Shop

Please Call and ask for Mike

Website, Marketing

Contact Eddie for all web related and marketing inquiries. Note: Our site is currently being redesigned for modern browsers and mobile devices. Please use the very latest versions of your favorite OS and browser, be it Chrome, Firefox, Safari , Opera, IE etc.

egallegos@hutchlegal.com

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